I rang Robert this afternoon after our old washing machine just stopped working after many years of excellent service. My wife eye's had lit up and thought - 'a new washing machine'.
Robert said he knew the old Simpson and could drop around to at least look at it. He diagnosed the problem almost immediately, said he had that part at home and dropped around to get it, back within a half hour and replaced part, quick service and machine back working once again.
Very pleased with the prompt service and knowledge and price especially compared to buying a new one.
I thought it was right and worth my time to send this email to thank you for the repair and work you did to my washing machine. You were recommended to me by a past customer of yours and I am very thankful for your quote and the work carried out as I had had another quote from another company I was in the position of purchasing a new washing machine as what they quoted me was just not worth getting it repaired.
It is refreshing to be able to get a honest and straight shooting Washing Machine Mechanic to give you the facts and do the repair in this case, on the same day.
Rob please if you need to I am only to happy to recommend you to other customers and tell them of my experience with you and my washing machine repair, I will certainly be recommending you to my friends and only to happy to talk to anybody who wants a reference for Washing Machine repairs in Melbourne, my mobile phone is 0412 317 692. Once again thank you for your service.
Jane - Narre Warren, Victoria:
My washing machine needed urgent attention, and Robert (A Advanced) was able to come the same day. The problem was fixed within 20 minutes & I found Rob to be professional and very friendly. He explained the problem to me & was easy to talk to.
Donna - Chadstone:
Thankyou Rob for your excellent and quick service today. I was stressed out when my washing machine died, but you made my day with your friendly & speedy service. I will recommend you to all my family and friends...
Great Service. Our washing machine was fixed in no time and the cost was much less than what I expected.
I contacted Rob for advice in locating a spare parts LG dealer and hoping he could assist me in providing the part. He stated that he didn't deal in parts but gave me a number of contacts Melbourne wide who may be able to assist. In this day and age of 'looking after number one', it's refreshing to get this service over the phone. From my short dealings I was impressed with Rob's attitude and assistance. Give Rob a call for any Washing Machine Repairs Melbourne.